We offer as much customization around emails that are sent out from Orderwerks. Because a single order can generate a LOT of emails, you have a number of options.
The email that’s setup for the Company offering Orderwerks to its users / customers. You will always get an email, regardless of which of the two options below are configured.
Scenario 1 – Default Order Workflow Steps:
Scenario 2 – Custom Order Workflow Steps:
You can configure the Order Workflow Steps in Business Settings under Orders.